Include:

• Brief description (when it started; sounds, smells, flicker, power loss, tripping)

• Exact location (room, outlet/fixture number, panel)

• Recent changes (new appliances, work, water exposure)

• Safety hazards (sparks, burning smell, exposed wiring, smoke — if present, turn off power and leave)

Photo tips:

• Well-lit close-ups and one wider shot

• Show labels, panel markings, model numbers

• If safe, photo of panel or wall plate removed (for breakers/outlets)

• Use multiple angles and highlight damage

We’ll review and reply with recommended next steps and an estimated time and cost.